FAQs

10 articles

API Usage Policy

TruSTAR's. REST AP I lets you submit data and retrieve reports and IOCs from our platform. To ensure quality of service TruSTAR users we have put in place controls for API usage. Company API Quota. F…

Updated 4 months ago by Shimon Modi

Data Sources & Integrations

Data Sources & Integrations. Where can I find a list of OSINT feeds? You can find open and closed sources in the. Marketplace on the platform. API key for. STIX/TAXII ? The. API key is generated in S…

Updated 8 months ago by Sachit Soni

FAQs

Basics. How do I contact TruSTAR? We try to acknowledge all questions and requests within 24 hours. If you have a technical issue or problem, please go to the TruSTAR Customer Service portal https://…

Updated 1 month ago by Sachit Soni

How do I send ArcSight cases to TruSTAR?

We support integration with ArcSight SIEM using a python script that is available with our SDK examples . This script supports the following actions: Parsing a CSV of events exported from ArcSight an…

Updated 2 months ago by Elvis Hovor

IOC Types Supported

TruSTAR platform supports processing of the following IOC types: IPV4. IPV6. CIDR BLOCK. URL (Domain's are currently categorized as URL's) MD5. SHA1. SHA256. CVE (based on. NIST's CVE standard ) BITC…

Updated 4 months ago by Shimon Modi

Login Issues

I'm unable to login with the correct credentials? I've even reset my password! Is it my cache? Please clear cache by following these steps: Chrome. Navigate to “Developer Tools” -> “Application”. Sel…

Updated 8 months ago by Sachit Soni

Open/Closed Source Feeds FAQ

Open source intelligence (OSINT) data feeds are polled at regular intervals. We have optimized the polling rates to reflect the data refresh rate for each OSINT source. Closed source intelligence req…

Updated 1 month ago by Elvis Hovor

Product Walkthrough

Introduction. Please view this short video for a quick walkthrough of the TruSTAR product.

Updated 9 months ago by Sachit Soni

Splunk FAQ's

1. Do I need to configure the TruSTAR configuration for the TruSTAR add-on or the main TruSTAR app? The configuration is for the TruSTAR Add-on - this will start pulling data from our API and then in…

Updated 5 months ago by Elvis Hovor

What is TruSTAR's Privacy Policy?

TruSTAR Privacy Policy. TruSTAR Technology (“TruSTAR” or “we”) respects the privacy of personal data collected from users of our services. This Privacy Policy (“Policy”) explains how TruSTAR collects…

Updated 7 months ago by Sachit Soni