FAQs

9 articles

API Usage Policy

TruSTAR's REST API lets you submit data and retrieve reports and IOCs from our platform. To ensure quality of service TruSTAR users we have put in place controls for API usage.  Company API Quota For…

Updated 1 week ago by Shimon Modi

Data Sources & Integrations

Data Sources & Integrations Where can I find a list of OSINT feeds?You can find open and closed sources in the Marketplace on the platform.API key for STIX/TAXII?The API key is generated in Settings …

Updated 4 months ago by Sachit Soni

FAQs

Basics How do I contact TruSTAR? We try to acknowledge all questions and requests within 24 hours. If you have a technical issue or problem, email us at support@trustar.co. I want to put my own data …

Updated 2 months ago by Sachit Soni

IOC Types Supported

TruSTAR platform supports processing of the following IOC types:IPV4 IPV6CIDR BLOCKURL (Domain's are currently categorized as URL's)MD5SHA1SHA256CVE (based on NIST's CVE standard)BITCOIN ADDRESSESSOF…

Updated 1 week ago by Shimon Modi

Login Issues

I'm unable to login with the correct credentials? I've even reset my password! Is it my cache? Please clear cache by following these steps:ChromeNavigate to “Developer Tools” -> “Application”Select “…

Updated 4 months ago by Sachit Soni

Open/Closed Source Feeds FAQ

Open source intelligence (OSINT) data feeds are polled at regular intervals. We have optimized the polling rates to reflect the data refresh rate for each OSINT source. Closed source intelligence req…

Updated 1 week ago by Elvis Hovor

Product Walkthrough

IntroductionPlease view this short video for a quick walkthrough of the TruSTAR product.

Updated 5 months ago by Sachit Soni

Splunk FAQ's

1. Do I need to configure the TruSTAR configuration for the TruSTAR add-on or the main TruSTAR app?  The configuration is for the TruSTAR Add-on - this will start pulling data from our API and then…

Updated 1 month ago by Elvis Hovor

What is TruSTAR's Privacy Policy?

TruSTAR Privacy PolicyTruSTAR Technology (“TruSTAR” or “we”) respects the privacy of personal data collected from users of our services. This Privacy Policy (“Policy”) explains how TruSTAR collects, …

Updated 4 months ago by Sachit Soni