FAQs

16 articles

​Contacting TruSTAR Support

Getting in touch with TruSTAR Support.

Updated 4 months ago by Elvis Hovor

Applications Integrations FAQ

Answers to questions about application integrations.

Updated 4 months ago by Sachit Soni

Clearing browser cookies and caches

What to try if you are having issues after a product update.

Updated 4 months ago by Sachit Soni

Entity Extraction FAQ

Covers issues with data extraction and how TruSTAR is working to provide fixes in future releases.

Updated 3 months ago by Elvis Hovor

Finding Enclave IDs

Locating Enclave IDs in the TruSTAR Web App

Updated 2 months ago by Elvis Hovor

Finding Report IDs

To locate the ID of an Intel Report in the TruSTAR Web App, click on the report to display it. The report ID will be displayed as the last section of the URL, immediately after the right-most backsla…

Updated 2 months ago by Elvis Hovor

Finding Your API Keys

Locating your API Key and API Secret in TruSTAR Station.

Updated 4 months ago by Elvis Hovor

Intelligence Sources FAQ

Answers to questions about intelligence sources.

Updated 4 months ago by Elvis Hovor

Login FAQ

Help with logging in to TruSTAR Station.

Updated 4 months ago by Sachit Soni

Observables Supported by TruSTAR

List of observables supported by TruSTAR.

Updated 40 minutes ago by Elvis Hovor

Request to Archive Premium Intel Source

Requesting an archive of an expired premium intelligence source

Updated 3 months ago by Sachit Soni

Security FAQ

Questions about Security? Check this document for answers.

Updated 4 months ago by Elvis Hovor

Uploading Observables FAQ

Common questions about bulk uploading of observables into TruSTAR

Updated 3 months ago by Elvis Hovor

What is the TruSTAR Community?

Introducing the TruSTAR Community.

Updated 4 months ago by Sachit Soni