Report Distribution via Email

Updated 3 weeks ago by Sachit Soni

Distribute Externally via Email (Submission)

Reports can be emailed at the time of creation in order to share with external collaborators by checking the Email Incident Report box. Your default email client will launch with the report populated when you click Submit.

This method enables users to send reports to the inbox of ITSM system

Distribute Externally via Email (Existing report)

  1. Navigate to the report of interest
  2. In the top left corner find the 3 dots at the top of your report and select Update Report
  3. Click Next at the bottom
  4. Check the Email Incident Report box near the top right of the edit screen
  5. An email window will appear with your default email client where you can input the email address to the inbox that should receive the report


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