Login Issues

Updated 6 months ago by Sachit Soni

I'm unable to login with the correct credentials? I've even reset my password! Is it my cache?
    1. Please clear cache by following these steps:
      1. Chrome
        1. Navigate to “Developer Tools” -> “Application”
        2. Select “Clear Storage”
        3. Scroll to the bottom and select “Clear site data”
      2. Other Browsers
        1. Start by going to station.trustar.co/logout
          1. This will affirm that the user has completely logged out
        2. Attempt to log back in
    3. Above steps do not provide a resolution, contact support@trustar.co

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