How do I clear my cookies and cache?

Updated 9 months ago by Sachit Soni

Following a product update, a user may be required to clear their browser cookies and cache to regain their ability to view the UI optimally. Follow these guides depending on which browser you prefer:


  1. On your computer, open Chrome.
  2. At the top right, click More More.
  3. Click More tools and then Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  6. Click Clear data.


  1. In the Safari app  on your Mac, choose History > Clear History, then click the pop-up menu.
  2. Choose how far back you want your browsing history cleared.


  1. To view your browsing history, select Favorites  History .
  2. Select Clear history.
  3. Choose the types of data you want to remove from your PC, then select Clear.
  4. If you use Cortana and want to clear browsing history that's stored in the cloud, select Change what Microsoft Edge knows about me in the cloud, then select Clear activity.

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