Request to Archive Premium Intel Source
Updated 2 months ago
by
Sachit Soni
You can request that TruSTAR archive the data from a premium intelligence source where your subscription has expired. This option allows you to retain the data that was loaded into your enclaves during the time you had a valid subscription.
Intel 471 Adversary Intelligence
Intel 471 Alerts
Intel 471 Malware Intelligence
Requesting an Archive
- Navigate to the TruSTAR Customer Service Portal.
- On the request form, fill in these fields:
- Contact Us About field: Choose General as the reason.
- Summary field: <Company name> + Archive Premium Intel Source Request. For example, Acme Corp Archive Premium Intel Source Request.
- Description field: List of the premium intel sources you wish to archive
- Click Send to submit the the request.
Please allow 7 business days for changes to go into affect following the request.
FAQ
Q: Once archived, where will the Enclave for that intel source appear?
A: The Enclave will be listed under My Enclaves on the Filter and Refine panel.
