Automate Email Forwarding

Updated 2 weeks ago by Sachit Soni

Enable automated email forwarding for the enclave inbox functionality.

TruSTAR allows users to submit incident and alert information directly to their enclaves using a variety of techniques, including email. This document provides a description of how to setup the auto-forwarding from your inbox into an enclave.

Use Case

  • You have automated alerts setup in your inbox and want to automatically submit the details of an alert or case as a report to your enclave.

Turn on automatic forwarding in Outlook

  1. At the top of the page, select Settings  > View all Outlook settings.
  2. Select Mail > Forwarding.
  3. Do one of the following:
    • To turn on forwarding, select Start forwarding, enter the forwarding email address and select Save.
      Note: Select the Keep a copy of forwarded messages check box if you want a copy of the original message to remain in your mailbox.
    • To turn off forwarding, select Stop forwarding and select Save.

Turn on automatic forwarding in Gmail

  1. On your computer, open Gmail using the account you want to forward messages from. You can only forward messages for a single Gmail address, and not an email group or alias.
  2. In the top right, click Settings .
  3. Click Settings.
  4. Click the Forwarding and POP/IMAP tab.
  5. In the "Forwarding" section, click Add a forwarding address.
  6. Enter the email address you want to forward messages to.
  7. Click Next  Proceed  OK.
  8. A verification message will be sent to that address. Click the verification link in that message.
  9. Go back to the settings page for the Gmail account you want to forward messages from, and refresh your browser.
  10. Click the Forwarding and POP/IMAP tab.
  11. In the "Forwarding" section, select Forward a copy of incoming mail to.
  12. Choose what you want to happen with the Gmail copy of your emails. We recommend Keep Gmail's copy in the Inbox.
  13. At the bottom of the page, click Save Changes.
Read more on Gmail forwarding here:

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