Salesforce (SSO)

Updated 1 year ago by TruSTAR

This document explains how to configure Salesforce to use Single Sign On (SSO) when connecting with the TruSTAR Web App.

Configuring Salesforce

  1. Configure Salesforce as an Identity Provider (link).
  2. Set up the application fields as shown in the table below. For additional information, check this link.
  3. Obtain the SAML XML File
    1. Email TruSTAR Support to request activation:
    • Email address:
    • Subject line format: <Your company name> - Salesforce metadata. For example: ABC Co - Salesforce metadata
    • Attachment: SAML XML File
    Your Salesforce SSO configuration will be enabled within two business days of TruSTAR receiving this email.



Entity ID


Subject Type

Federated Email (or the field where you’d store the user email that will be registered on Station)

Name ID Format


Configuring the TruSTAR Web App

  1. Log in to the TruSTAR Web App using a Company Administrator account.
  2. Go to the User Account Management page. You can either paste this link in the browser tab or click User Settings in the Navigation Bar and choose Settings on the dropdown menu.
  3. For each user that you want to enable, click Edit (right-most column in the table)
  4. Click SSO Enabled.
  5. Click Save User.
  6. Repeat steps 3-5 for each user in your company that you want to enable for Salesforce SSO.

How Did We Do?